Terms & Conditions

1. Acceptance of Terms

1.1 These Terms & Conditions apply to all users of the nustargame.cpm platform, including visitors, registered players, and any person who accesses any part of the platform's services, games, or content.

1.2 By completing the registration process on nustargame.cpm, you confirm that you have read these Terms in full, that you understand them, and that you agree to comply with them. Your continued use of the platform following any amendments to these Terms constitutes your acceptance of the revised Terms.

1.3 These Terms should be read in conjunction with the nustargame.cpm Privacy Policy and any game-specific rules or promotional terms that may be published on the platform from time to time. In the event of any conflict between these Terms and any game-specific rules, these Terms shall prevail unless expressly stated otherwise.

1.4 nustargame.cpm reserves the right to modify, update, or replace these Terms at any time. Material changes will be communicated to registered players via the email address associated with their account. It is your responsibility to review these Terms periodically.

2. Eligibility

2.1 Age Requirement. You must be at least twenty-one (21) years of age to register for and use the nustargame.cpm platform. This requirement is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and is strictly enforced. By registering, you represent and warrant that you are 21 years of age or older.

2.2 Identity Verification. nustargame.cpm reserves the right to request documentary proof of age and identity at any time. Acceptable documents include a valid Philippine government-issued ID (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, or voter's ID). Failure to provide satisfactory verification documents may result in account suspension and withholding of funds pending verification.

2.3 Geographic Eligibility. The nustargame.cpm platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the platform complies with the laws applicable in your jurisdiction. nustargame.cpm makes no representation that the platform is lawful or available for use in jurisdictions outside the Philippines.

2.4 Excluded Persons. The following persons are not eligible to register or maintain an account on nustargame.cpm:

• Persons under 21 years of age;
• Employees, contractors, agents, or affiliates of nustargame.cpm or its parent, subsidiary, or related companies;
• Immediate family members of the above;
• Persons who have been self-excluded from the platform or from gambling services generally;
• Persons who have been identified as problem gamblers by PAGCOR or any recognized responsible gaming authority.

3. Account Registration

3.1 Single Account Policy. Each individual may register only one (1) account on nustargame.cpm. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. nustargame.cpm employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended and any balances may be forfeited.

3.2 Accurate Information. You are required to provide accurate, complete, and current information during the registration process. This includes your legal full name, date of birth, residential address in the Philippines, and a valid email address. Providing false or misleading information constitutes a material breach of these Terms.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. nustargame.cpm will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify nustargame.cpm immediately if you suspect any unauthorized use of your account.

3.4 Account Verification (KYC). nustargame.cpm operates a Know Your Customer (KYC) process in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit identity documents, proof of address, and proof of payment method before withdrawals are processed. KYC verification is a one-time process but may be repeated if your account activity triggers additional review requirements.

3.5 Account Currency. All nustargame.cpm accounts are denominated in Philippine Peso (PHP). Deposits made in other currencies will not be accepted. All balances, wagers, winnings, and withdrawals are expressed and processed in PHP.

4. Deposits & Withdrawals

4.1 Accepted Payment Methods. nustargame.cpm accepts deposits and processes withdrawals through the following approved payment channels: GCash, PayMaya / Maya, bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank, and Philippine-issued debit cards. No other payment methods are accepted.

4.2 Deposit Processing. Deposits made via GCash and PayMaya are typically credited to your nustargame.cpm account within minutes of confirmation. Bank transfer deposits may take one (1) to three (3) business days depending on the originating bank. nustargame.cpm is not responsible for delays caused by third-party payment processors or banking institutions.

4.3 Minimum and Maximum Transactions. Minimum and maximum deposit and withdrawal amounts are published on the platform's cashier page and may be updated from time to time. nustargame.cpm reserves the right to impose transaction limits at its discretion, including for compliance or risk management purposes.

4.4 Withdrawal Conditions. Withdrawals will only be processed to a payment method that has been verified as belonging to the registered account holder. nustargame.cpm does not process withdrawals to third-party accounts. Withdrawal requests are subject to completion of KYC verification and satisfaction of any applicable bonus wagering requirements.

4.5 Withdrawal Processing Times. nustargame.cpm aims to process approved withdrawal requests within one (1) to five (5) business days. Processing times may vary depending on the payment method selected and the volume of pending requests. nustargame.cpm is not liable for delays attributable to third-party financial institutions.

4.6 Anti-Money Laundering. nustargame.cpm complies with the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended). Unusual or suspicious transaction patterns may be reported to the Anti-Money Laundering Council (AMLC) as required by law. nustargame.cpm reserves the right to freeze accounts and withhold funds pending investigation where suspicious activity is detected.

5. Bonuses & Promotions

5.1 nustargame.cpm may offer bonuses, free spins, cashback, reload promotions, and other incentives to registered players from time to time. All such offers are subject to specific terms and conditions that will be published alongside each promotion.

5.2 Wagering Requirements. Unless expressly stated otherwise, all bonuses awarded by nustargame.cpm are subject to wagering requirements before the bonus amount or any winnings derived from it may be withdrawn. The applicable wagering multiplier will be specified in the promotion's individual terms.

5.3 Bonus Abuse. nustargame.cpm reserves the right to void bonuses and any associated winnings, and to suspend or terminate accounts, where it determines that a player has engaged in bonus abuse. Bonus abuse includes, but is not limited to: opening multiple accounts to claim the same promotion, placing low-risk or hedged bets to satisfy wagering requirements, and exploiting promotional terms in a manner inconsistent with their intended purpose.

5.4 Expiry. Bonuses that are not used within the validity period specified in the applicable promotion terms will expire automatically. Expired bonuses cannot be reinstated.

5.5 nustargame.cpm reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, provided that such modification does not adversely affect bonuses already credited to player accounts.

6. Gameplay Rules

6.1 All games available on the nustargame.cpm platform are governed by individual game rules, which are accessible within each game interface. Players are responsible for familiarizing themselves with the rules of any game before placing wagers.

6.2 Random Number Generation. All outcomes in nustargame.cpm's electronic games are determined by certified Random Number Generator (RNG) software. The RNG is regularly audited by independent testing laboratories to ensure fairness and compliance with applicable standards.

6.3 Malfunction Policy. In the event of a game malfunction, software error, or technical failure that affects the outcome of a game round, nustargame.cpm reserves the right to void the affected game round and refund the wager to the player's account. nustargame.cpm's decision in such matters is final. The platform is not liable for any losses arising from game malfunctions beyond the refund of the affected wager.

6.4 Disconnection Policy. If a player is disconnected from the platform during an active game round due to internet or device issues, the game round will be completed according to the game's programmed logic. nustargame.cpm is not responsible for losses resulting from player-side connectivity issues.

6.5 Bet Limits. Minimum and maximum bet limits apply to all games on the platform. These limits are displayed within each game interface and may vary by game type, player tier, and applicable regulatory requirements.

7. Prohibited Conduct

7.1 The following conduct is strictly prohibited on the nustargame.cpm platform. Engaging in any of the following may result in immediate account suspension, permanent termination, forfeiture of balances, and referral to relevant authorities:

• Providing false, inaccurate, or misleading information during registration or at any other time;
• Registering or operating more than one account;
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform or its games;
• Exploiting software bugs, glitches, or errors for financial gain;
• Engaging in collusion with other players to gain an unfair advantage;
• Engaging in any form of cheating, fraud, or deceptive practice;
• Attempting to launder money or use the platform for any illegal financial activity;
• Accessing the platform from a jurisdiction where online gambling is prohibited;
• Allowing or facilitating access to your account by any third party;
• Engaging in abusive, threatening, or harassing behavior toward nustargame.cpm staff or other players.

7.2 nustargame.cpm employs fraud detection systems and reserves the right to investigate any account activity that it deems suspicious. During an investigation, the affected account may be temporarily suspended and access to funds may be restricted.

8. Responsible Gaming

8.1 nustargame.cpm is committed to promoting responsible gambling practices. The platform provides a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion options.

8.2 Self-Exclusion. Players who wish to exclude themselves from the platform may request self-exclusion by contacting nustargame.cpm support. Self-exclusion requests will be processed promptly. During a self-exclusion period, the player's account will be suspended and no new accounts may be opened. Self-exclusion periods may range from a minimum of six (6) months to permanent exclusion.

8.3 Age Restriction. nustargame.cpm strictly enforces the 21+ age requirement. Any player found to be under 21 years of age will have their account immediately terminated and any deposits will be returned, less any amounts already wagered.

8.4 nustargame.cpm reserves the right to impose responsible gaming measures on any account where it identifies patterns of behavior consistent with problem gambling, including but not limited to mandatory cooling-off periods and referral to support resources.

9. Intellectual Property

9.1 All content on the nustargame.cpm platform — including but not limited to software, game content, graphics, logos, trademarks, text, and user interface elements — is the exclusive property of nustargame.cpm or its licensors and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform for personal, non-commercial entertainment purposes only. This license does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content on the platform.

9.3 Any unauthorized use of nustargame.cpm's intellectual property is strictly prohibited and may result in legal action.

10. Privacy & Data

10.1 nustargame.cpm collects, processes, and stores personal data in accordance with its Privacy Policy and the requirements of the Data Privacy Act of the Philippines (Republic Act No. 10173). By registering on the platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

10.2 nustargame.cpm will not sell, rent, or otherwise transfer your personal data to third parties except as required for the operation of the platform (e.g., payment processors, KYC verification providers) or as required by law.

10.3 For full details on how nustargame.cpm handles your personal data, please refer to the Privacy Policy.

11. Limitation of Liability

11.1 To the fullest extent permitted by applicable law, nustargame.cpm shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of winnings, loss of data, or loss of profits.

11.2 nustargame.cpm's total aggregate liability to any player in connection with these Terms or the use of the platform shall not exceed the total amount deposited by that player in the twelve (12) months preceding the event giving rise to the claim.

11.3 nustargame.cpm does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis.

11.4 Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable Philippine law.

12. Termination

12.1 Termination by Player. You may close your nustargame.cpm account at any time by contacting customer support. Upon closure, any remaining balance (subject to verification and compliance with these Terms) will be returned to you via your registered payment method.

12.2 Termination by nustargame.cpm. nustargame.cpm reserves the right to suspend or permanently terminate your account at any time, with or without notice, if it determines that you have breached these Terms, engaged in fraudulent or illegal activity, or if required to do so by applicable law or regulatory authority.

12.3 Upon termination for breach of these Terms, nustargame.cpm reserves the right to forfeit any balance remaining in the account, including any bonus funds and winnings derived from prohibited conduct.

12.4 Provisions of these Terms that by their nature should survive termination — including sections relating to intellectual property, limitation of liability, and governing law — shall survive the termination of your account.

13. Amendments

13.1 nustargame.cpm reserves the right to amend these Terms & Conditions at any time. Amendments will be effective upon publication on the platform. Where changes are material, nustargame.cpm will endeavor to provide reasonable advance notice to registered players via email or an in-platform notification.

13.2 Your continued use of the nustargame.cpm platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not agree with any amended Terms, you must cease using the platform and may request account closure.

14. Governing Law & Dispute Resolution

14.1 These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

14.2 Any dispute, controversy, or claim arising out of or relating to these Terms or the use of the nustargame.cpm platform shall first be submitted to nustargame.cpm's customer support team for resolution. nustargame.cpm will endeavor to resolve disputes within fifteen (15) business days of receipt of a formal complaint.

14.3 If a dispute cannot be resolved through the internal complaints process, it may be referred to the appropriate regulatory authority or submitted to the courts of competent jurisdiction in the Philippines.

14.4 Contact. For questions, complaints, or concerns regarding these Terms & Conditions, you may contact nustargame.cpm at: [email protected]